We offer free shipping site-wide to most international locations. All order are shipped from our Melbourne, Australia headquarters.


Free Basic Shipping when you spend up to $50 USD


Free Tracked Shipping when you spend more than $50 USD


All international orders are shipped with DHL eCommerce and are sent in discreet packaging. Final shipping will be completed by your local postal service. 

Express Shipping can be added at the time of checkout and is completed by DHL Express

Tracking can also be added at the time of checkout for any order under $50 USD



All Australian orders are shipped with Australia Post.


Free Express Shipping on all orders of two or more items.


Underwear Club and single item purchases are shipped with Standard Australia Post which typically takes 10 business days to arrive. Underwear Club and single items order are not tracked


PLEASE NOTE: If you need to urgently update any details for a current order, please contact us ASAP at: We will try our best to help if the order has not been shipped. However, we cannot guarantee changes can be made in time prior to shipping. We are not responsible for any orders placed with incorrect products or shipping details.



Once shipped, orders are approximately delivered as follows:

•Australia: 7-10 business days

•New Zealand: 7-10 business days

•UK and USA: 2-3 weeks

•Europe: 2-4 weeks

•Canada: 4-8 weeks (Can vary due to custom controls)

•South America: 8-12 Weeks (Dependant on customs and country)

•Asia: 3-4 weeks

•India, Malaysia, Indonesia, Thailand: 6-8 weeks

•South Africa, Africa: 6-8 weeks

•Russia: 4-6 weeks

•United Arab Emirates, Papua New Guinea, Qatar, Israel & Saudi Arabia: 4-8 weeks (Addresses must include a P.O Box

If you’re unable to select your country at the time of checkout, please contact for assistance



Due to reduced services by DHL eCommerce and postal backlogs as a result of COVID-19, please allow 10 business days in addition to our regular shipping timeframes for all order

We will keep our customers updated on any changes to these delays and we thank you for your patience during this difficult time



If you have not received a delivery within the advised time frames, please notify us at for further assistance. Notifications of missing orders received after 60 days from shipping will be replaced at our discretion.

December and January are busy periods for most postal systems and some delays may occur.



Additional taxes, duty charges, or fees owing on international orders received (outside Australia) are the sole responsibility of the customer. 

Customers are encouraged to check with your local authority or post office to anticipate any additional charges that may apply.  Customers from the United Kingdom, Canada, and South Africa (Sales Tax/ VAT) please take this into consideration when to ordering.

Furthermore, it is illegal for us to declare products to be valued less than their selling price. We apologise for any inconvenience; however, we cannot accept requests for the values to be altered on Customs Declarations. is owned and operated by Below the Belt Group Pty Ltd (ABN 47 125 292 828).

Australian Customers Please note a 10% GST is added at the checkout. Correct prices inclusive of GST are displayed if you are logged into your account.